On August 23,2012, I completed an online application with GMAC credit to purchase a new vehicle.I went to the dealership on 8/24/12 and was introduced to David Scalf(Sales Consultant).
I immediately asked Mr. Scalf if he had received by credit application and he said yes. I told him before we go any further I wanted to know if my credit was fine and Mr. Scalf replied that it was fine.
Long story short I left a $500 dollar deposit on 8/24/12. I received e-mail and call from David saying my vehicle was ready and informing me what information I would need to bring into the office. I purchased car insurance($866.00) andd registrationand title of my current lease and the employee discount I would be using. I was left waiting 2 1/2 hours before he approached me to tell me, it was a problem with my credit.
Since it was Davide mistake, I would have excepted him or dealership manage to try to rectifiy the debacle or at the very least refund my money. I have never heard from Mr. Scalf since I left the dealership on 8/31/12. I have not received my money or an apology from anyone, and I still have make arrangement to purchase a vehicle.
GMAC needs to resolve this as soon as possible.L Sealie Inkster,MI 48141 Suburban Buick Cadilliac Dealership Troy, MI
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